Thinky Buddy

FREE CONSULTATION

Privacy Policy

Effective Date: 25-Sep-2023
Last Updated: 05-Mar-2024

Your privacy is important to Thinky Buddy. We are committed to safeguarding your privacy and ensuring the secure handling of your personal information. Thank you for taking the time to review this privacy notice. It includes essential details about us, the methods and reasons for collecting, storing, using, and sharing personal information, protecting your data, your rights concerning your personal data, and instructions on how to reach out to supervisory authorities or us should you need to file a complaint.

Information We Collect

To provide our services effectively, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. We are responsible for the collection and use of specific personal information that you voluntarily provide. This include:

  • Personal Information: This information is collected when you subscribe to emails or receive free gifts, enroll in a class or presentation, engage in discussions, make service or product orders, complete any form, access exclusive membership pages, or contact Thinky Buddy through online forms or email. We may collect your name, email address, phone number, physical and postal address, billing information and other relevant information
  • Client Data: In the course of assisting you with your business operations, we may process data on your behalf, which may include customer information, business data, and other relevant information.
  • Usage Information: We collect information about how you interact with our website, including pages visited, time spent on our site, and other usage statistics.

We want to assure you that you’re not obligated to share any personally identifiable information just to access or visit our website. We believe in giving you the freedom to choose what information you receive. If at any point you wish to stop receiving information from us, it’s as easy as clicking on the unsubscribe link provided in the emails you receive from us. Your preferences are important to us, and we’re here to make your experience as enjoyable as possible.

Collecting Domain Information and Cookies:

We may collect domain information and use “cookies,” which are small files stored on your hard drive by your web browser. These cookies help us remember and process the items in your shopping cart, track advertisements, and compile aggregate data about site traffic and interactions. This data allows us to continually enhance your site experience and provide you with better tools in the future. Before using cookies, we will ask for your consent. We value your control over your online experience.

In addition, Thinky Buddy and our third-party vendors may collect non-personal information through these technologies. This might include details about your browser, computer, and technical information related to your connection to our website, such as operating systems and internet service providers. We also collect information about the areas you visit, search terms you use on our website, and the links you select to navigate to other parts of the internet.

Children’s Online Privacy Protection

We are dedicated to ensuring the safety and privacy of all our users, especially our younger audience. We have a strict policy that our services are not intended for individuals under the age of 13. We do not knowingly gather any personally identifiable information from anyone in this age group.

As a responsible platform, we encourage parents and guardians to be actively involved in their child’s online activities. If you are a parent or guardian, and you believe that your child has provided any personal data to us, please get in touch with us. We take these matters very seriously.

In the event that we discover we’ve unintentionally collected personal data from someone under the age of 13 without verified parental consent, we will take immediate action to remove that information from our servers. We are committed to ensuring that the privacy and security of all our users are maintained at the highest standards.

In some cases, when the processing of personal information relies on consent as a legal basis, and your country requires parental consent, we will seek permission from a parent or guardian before collecting and using that information. We believe that this additional step is essential in ensuring the well-being of our younger users.

Information From Third Party Sources

We’ve made it easy for you to join our community. You can create an account and log in to our service using the following popular Third-Party Services: Google, Facebook, Instagram, Twitter, and LinkedIn.

When you choose to register through or grant us access to a Third-Party Service, we may collect personal data that’s already linked to your Third-Party Service’s account. This could include information like your name, email address, activities, or contact list associated with that particular account.

We also believe in gathering valuable insights from various sources to enhance your experience. In addition to the data you provide directly, we also obtain survey responses, calendar appointments, and contact information from other platforms. These sources include WP Forms, Groove.cm Funnels, Setmore Scheduling Software, and Survey Monkey.

Additionally, you have the option to share extra information with us through your Third-Party Service’s account. If you decide to provide this information and personal data, either during registration or at any other time, you’re granting Thinky Buddy permission to use, share, and securely store this data, all in accordance with our Privacy Policy.

This information enables us to better understand your needs and preferences, ultimately helping us provide you with more personalized and efficient services.

Links To Other Websites

We like to provide our users with diverse resources. You might come across links to other websites within our service that are not managed by us. Clicking on one of these links will take you to a different website, operated by a third party.

Your privacy is important to us, so we strongly recommend that you take a moment to review the Privacy Policy of any external site you visit. This way, you can be sure that your personal information and data are handled in a manner that aligns with your expectations.

It is important to note that we don’t have control over the content, privacy policies, or practices of these third-party websites or services. While we strive to ensure a safe and enriching online experience, we want you to exercise caution and make informed decisions when navigating to external sites.

How We Use Your Personal Data

Your data is essential for us to provide you with the best service and experience. Here are the various purposes for which we may use your personal data:

  • Service Maintenance: We use your personal data to provide and maintain our service. This includes monitoring the usage of our service to ensure it runs smoothly.
  • Account Management: Your personal data is crucial for managing your account as a registered user. It grants you access to the various features and functionalities available on our service.
  • Contractual Agreements: When you purchase products, items, or services from us, your personal data is used to develop, comply with, and execute the purchase contract or any other contract you have with us via our service.
  • Communication: We may contact you through email, phone calls, SMS, or other electronic forms of communication. This could include updates, informative communications related to our functionalities, products, or services, and security updates when necessary.
  • Personalized Content: We may use your personal data to provide you with news, special offers, and general information about goods, services, and events similar to those you have shown interest in or purchased. Of course, you can opt out if you prefer not to receive such information.
  • Request Management: Your data helps us attend to and manage your requests effectively.
  • Business Transfers: In cases of mergers, divestitures, restructuring, reorganization, dissolution, or asset transfers, your information may be used to evaluate or facilitate these processes. This could include transferring personal data held by us to the new entity.
  • Other Purposes: We may use your information for various other purposes, such as data analysis, identifying usage trends, assessing the effectiveness of our promotional campaigns, and improving our service, products, services, marketing, and your overall experience.

When We Share Your Personal Information

At Thinky Buddy, we hold your privacy in the highest regard. We want you to know that we will never sell, trade, or transfer your personally identifiable information to third parties without your consent, except when it is essential for completing a customer transaction or to ensure the basic functionality of our online services or when it is necessary for delivering our services, and enhancing your experience. Here are the scenarios in which we may share your personal information:

  • Service Providers: To maintain and improve our service, we may share your personal information with service providers. This helps us analyze and monitor how our service is used and allows us to contact you when necessary.
  • Business Transfers: In situations such as mergers, asset sales, financing, or business acquisitions, we may share or transfer your personal information to another company. This is done in connection with, or during negotiations of, such transactions.
  • Sharing with Third Parties: We may share your name and email address with our trusted third-party suppliers, credit card processors, or email marketing programs. This sharing is crucial to ensure the delivery of the goods and services you’ve purchased.
  • With Affiliates: We may share your information with our affiliates. In these cases, we require our affiliates to abide by the same privacy policy. Our affiliates include our parent company, subsidiaries, joint venture partners, or companies under our common control.
  • Enforcement of Terms and Legal Obligations: In certain situations, we may release personal information to enforce our Website Terms and Conditions of Use, other terms and conditions, to manage our business, protect our users or the public, or to comply with legal obligations.
  • Business Partners: To offer you specific products, services, or promotions, we may share your information with our trusted business partners.
  • Interaction with Other Users: In certain instances, when you share personal information or interact in public areas with other users on our platform, this information may be viewed by all users and potentially distributed outside the platform. If you register through a Third-Party Service, your contacts on that service may see your name, profile, pictures, and descriptions of your activity. Similarly, other users will have the ability to view your activity descriptions, communicate with you, and access your profile.
  • Marketing and Promotions: With your permission, we may use your personal identification information for both internal and external marketing and promotional purposes.
  • Contests and Special Offers: Occasionally, we may collect personal identification information from you in connection with optional contests, special offers, or promotions. In these cases, we’ll share the necessary information with third parties responsible for carrying out the contest, special offer, or promotion. Rest assured, we will always ask for your consent before disclosing and using your information in such cases.
  • With Your Consent: We respect your choices, and we may disclose your personal information for other purposes with your explicit consent. Your preferences matter to us.

We want to emphasize that we will not share your personal information with any other third party beyond the mentioned scenarios. Your privacy and trust are of utmost importance to us.

Retention of Your Personal Data

We believe in responsible data management and we take data retention seriously and only keep your personal data for as long as it’s necessary to fulfill the purposes outlined in this Privacy Policy. Here’s how we handle the retention of your personal data:

  • Purpose-Based Retention: We retain your personal data only for as long as it’s necessary to fulfill the purposes outlined in this Privacy Policy. This includes complying with legal obligations, resolving disputes, and enforcing our legal agreements and policies.
  • Usage Data Retention: Usage Data, which helps us analyze how our service is used, is typically retained for a shorter period, unless it’s crucial for strengthening security, enhancing functionality, or legally required to keep this data for an extended period.
  • Specific Retention Periods: Some specific data, such as your name, address, contact details, and purchase history, will be held for a minimum of six years. This duration allows us to meet legal requirements and serve you better over time.

Transfer of Your Personal Data

Thinky Buddy, based in Kenya, may need to transfer your information, including personal data, to third parties primarily located in the United States. These transfers are necessary to fulfill various purposes outlined in our Privacy Policy, such as working with service providers, enhancing security, and improving the functionality of our services. When you provide your information and agree to this Privacy Policy, you are also agreeing to the potential transfer and processing of your data as described.

We understand the importance of securely transferring your information, whether it’s from the European Economic Area (EEA) to non-EEA countries or from non-EEA to EEA countries. We want to ensure that your data is protected and treated with the utmost care.

When your data, including personal information, needs to be transferred from the EEA to non-EEA countries, we take every precaution to safeguard your privacy. We operate under the Data Protection Act in Kenya and maintain stringent data protection standards. We engage with third parties, primarily located in the United States, who share our commitment to data security and privacy. European Commission-approved contracts, as permitted under Article 46 of the General Data Protection Regulation, are employed to ensure the security of your data during these transfers. These contracts are designed to protect your privacy rights and provide remedies in the unlikely event of misuse of your personal information.

In cases where data needs to be transferred from non-EEA countries to the EEA, we follow the same principles of data protection and security. We work diligently to ensure that your data is treated securely and in accordance with applicable data protection laws.

We take all necessary steps to ensure that your data is treated securely and in line with this Privacy Policy. We do not transfer your Personal Data to any organization or country unless there are adequate controls in place to safeguard your data and other personal information. Your privacy and data security are our top priorities.

Your Data Management Rights

We respect your right to manage your data. We believe in respecting your rights and providing you with transparent and straightforward access to your personal data. You have the following rights regarding your personal data:

  • Transparency and Fair Processing: You have the right to know how we use your personal information and expect fair processing of that information.
  • Access to Your Data: You can access your personal information and request supplementary details that this Privacy Notice already covers.
  • Data Correction: If there are inaccuracies in your data, you have the right to request corrections.
  • Data Erasure: In specific situations, you can request the deletion of your personal data.
  • Data Portability: You can receive your data in a structured, commonly used, and machine-readable format and transmit it to a third party under certain conditions.
  • Marketing Opt-Out: You can object to your data being used for direct marketing purposes at any time.
  • Automated Decision-Making: If automated decisions significantly affect you, you have the right to challenge them.
  • Objecting to Data Processing: In certain circumstances, you can object to the continued processing of your personal data.
  • Data Processing Restrictions: You can request restrictions on how we process your personal data in specific situations.

To exercise any of these rights, please follow these steps:

  • Contact Us: Reach out to us via email, phone, or written communication.
  • Provide Identification: Give us enough information to identify you, such as your account number, username, or registration details.
  • Proof of Identity: Provide proof of your identity and address, which can be a copy of your driver’s license or passport and a recent utility or credit card bill.
  • Specify Information: Tell us which information your request pertains to, including any relevant account or reference numbers if you have them.

Security of Your Personal Data

We place great importance on the security of your personal data. However, it’s essential to be aware that no method of transmitting data over the Internet or storing information electronically can be guaranteed as 100% secure. While we make every effort to employ commercially acceptable security measures to protect your personal data, we cannot assure absolute security. Your data security is a continuous focus for us, and we work diligently to maintain the highest standards.

We’ve implemented security measures to prevent the accidental loss, unauthorized access, or misuse of your personal information. We strictly control access to your personal data, ensuring it’s only available to those who genuinely require it for legitimate business purposes. Our personnel handling your information are bound by confidentiality obligations, and they process data only in authorized ways.

We’ve also established well-defined procedures to address any suspected breaches of data security. In cases where legal requirements dictate, we’ll promptly notify you and relevant authorities of any suspected data security breaches.

It’s important to be aware that any comments or information you post on our website, including membership spaces and social media pages, may become public, and third parties may utilize this information. Thinky Buddy does not assume responsibility for any unauthorized third-party use of this information in such contexts.

How to Raise Concerns

We aspire to address any questions or concerns you may have about how we handle your information effectively.

If you fall under the General Data Protection Regulation’s jurisdiction, you have the option to file a complaint with a supervisory authority. This is particularly relevant within the European Union (or the European Economic Area) state where you are employed, typically reside, or where any suspected violation of data protection laws has taken place.

Your Consent

When you use our website, you are in agreement with our website privacy policy.

Changes to This Privacy Policy

This policy has been in effect since 25th September, 2023. We believe in transparency and keeping you informed about any changes to our Privacy Policy. We may make updates to it over time, and we want to ensure that you are always aware of how your data is handled.

When we make changes to our Privacy Policy, we will notify you through multiple channels:

  • Website Notification: You’ll find the updated Privacy Policy posted on this page. We want to ensure that it’s easily accessible for your reference.
  • Email Notification: You can also expect an email from us that outlines the key changes to the Privacy Policy. This way, you’ll be informed right in your inbox.

To stay informed and ensure that you are always comfortable with our privacy practices, we recommend that you periodically review our Privacy Policy. This empowers you to make informed decisions about your data and privacy.

Please note that any modifications to the Privacy Policy become effective as soon as they are posted on this page. We appreciate your commitment to understanding and safeguarding your privacy.

Contact Us

If you have any inquiries or concerns regarding this Privacy Policy, the data we have on file for you, or if you’d like to update your personal information in our records, please don’t hesitate to reach out to us on our email: info@thinkybuddy.com